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Insane Inflatable 5K Customer Support Center

Edit My Existing Registration

Is There An Age/Height Requirement To Participate?

All participants at least 42" tall on event day can run the course. There is no minimum age to participate.

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How Do I Confirm My Start Time?

Log into your account at and select “Events” at the top.

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Can I Transfer My Registration To Another Wave Time?

You can transfer to another wave time by logging into your account at, selecting the Events tab at the top, choosing your race, hitting the Registration button, and clicking Change Activity. You can then pick the wave time you’d like to join. The wave time must be open to transfer into it. Please note there will be a $5 fee incurred for all wave changes.

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Can I Transfer My Registration To Another Participant?

Transfers can be done through your account at by clicking the Events tab, choosing your race, hitting Registration, and then selecting Transfer. This will allow you to transfer your registration via email to the new participant. There is a $5 fee for transfers.

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If I Create A Team Does It Guarantee All Members Will Start Together?

Creating a team does not ensure members will have the same start time. All members must complete registration prior to the start time closing. In order to guarantee that all members will start together, we highly recommend registering early before waves start to fill up. Please note that after a wave fills up, there are a very limited number of "All Access Passes" for sale that will grant a registrant entry into a wave of their choice, even if it is full.

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What Is Included With Registration?

Your registration includes your bib number with corresponding start time, finishers t-shirt, snack, and a medal.

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Can I Get A Refund?

Per our registration policy, we do not issue refunds under any circumstances.

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Is There A Weight Limit On The Obstacles?

No, there is no weight limit on our obstacles.

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What Are My Options Now That A Wave Time Has Closed?

You can purchase our "All Access Pass". These passes are $100 and allow you to run in any wave time, even if it’s closed. There are a very limited number of these passes available for each event.

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How Can I Sign My Waiver?

All waivers will need to be signed electronically. If you registered yourself (or a minor), then you signed the waiver during the registration process. If another person registered for you, then you would have received an email from asking you to complete your registration. During this process, you would sign your waiver.

In an effort to stay green, please do not bring printed copies of the waiver to runner check-in.

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